
Tips and tricks for top mail templates
Email marketing is a key part of a successful digital marketing mix. A well-crafted email template can significantly increase conversion rates and strengthen customer relationships.
We would like to share with you best practices on how to create a modern, functional and responsive email template that attractively presents products.
- Clean and simple design
Modern design:
- Go for a minimalist design with plenty of white space to make your email clear and easy to read.
- Use quality product images that represent your brand in an appealing and faithful way.
- Limit the number of colours used to 2-3 main colours that match the corporate identity.
Functionality:
- Make sure all buttons and links are easy to use, even on mobile devices.
- Provide an easy way for users to unsubscribe from your newsletter, which not only improves their user experience but also meets legal standards.
Dark-mode:
- Prepare the template so that the email is still readable even when the "dark-mode" is activated.
- Avoid using an image with a white background and opt for a transparent background instead.
- If the logo is black, add a white border. This will make the logo stand out against the black background.
- Optimisation for mobile devices
Responsive design:
- Test your email templates on different devices and email clients to ensure a consistent display.
- Use media-queries for adaptive content placement and sizing to make your email easy to read on any device.
- Make sure all text in the email is easy to read without the need to zoom.
- Personalisation and content segmentation
- Segment your customers based on their purchase history, preferences and behaviour to make your emails as relevant as possible.
- Insert personalised or interactive elements into your emails, see tips below.
Tips for personalisation
- Addressing on behalf of the customer
- Countdown of discount action time
- Personalised graphics






Tips for dynamic blocks
- Nearest delivery point - by postcode from the order - combination of own shop / mail order
- Heureka reviews from satisfied customers
- Last viewed products
- Up-sell/cross-sell blocks
Tips on kinetic elements
- Hover effect
- Button
- Image
- Text
- GIFs
- Countdown time
- Clear and enticing call-to-action (CTA)
- Each email should have a clearly defined goal, supported by a prominent CTA button.
- Put CTAs in strategic places - for example, after the introductory text or next to/below the product image.
- A/B testing
- Regularly A/B test different elements of your email (e.g. subject lines, graphics, CTA placement) to see what works best for your customers.
- Use the insights gained from testing to further optimize your marketing campaigns.
- Continuous analysis and optimization
- Track key performance indicators such as open rates, click-through rates, conversion rates and unsubscribe rates.
- Use this data to continuously improve your templates and content strategies.
Conclusion
- A quality email template is the key to better customer engagement, higher conversions and brand reinforcement, which can contribute significantly to the success of your online store.
- Make sure that each campaign is carefully thought out and targeted, with an emphasis on modern design, functionality and user-friendliness.
- Keep in mind that Gmail will crop any email that exceeds 100 KB and not display it in its entirety.
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